Complaints & Content-Reporting Policy

This Policy explains how anyone can report content or conduct on Para, how we handle reports, and your right to appeal. It is part of the Para Terms of Service.

1. Who can report

Anyone — whether or not you have a Para account, and whether or not you appear in the content — can submit a report. You do not need to log in.

2. What you can report

Anything that may be unlawful or that may breach our Terms of Service or Acceptable Use Policy, including:

• content involving or appearing to involve a minor (suspected CSAM);
• non-consensual intimate imagery (NCII), "revenge porn," hidden-camera content, or deepfakes of a real person;
• content that depicts you and was posted without your consent;
• impersonation, identity theft, or fake accounts;
• intellectual-property infringement (for copyright, see also our DMCA / Copyright Policy);
• harassment, threats, doxxing, or other prohibited conduct.

3. How to report

• In the app: use the Report control (for example the "⋯" menu on a profile, post, or message), choose a reason, add details, and submit.
• By email: send to complaints@para.co with link(s) or URL(s) to the content or profile, a description of the problem, why it violates the law or our rules, and any evidence.
• Non-consensual intimate imagery: see Section 4.

Reports are treated confidentially; the person reported will not be told who reported them.

4. Non-consensual intimate imagery — priority channel

If intimate content depicting you was shared without your consent (including content recorded with consent but published without it, content recorded without consent, and deepfakes):

• email complaints@para.co with the NCII Notice form (available on request or at our complaints page), without needing an account;
• include your name and a good-faith statement that the material is a non-consensual intimate depiction of you, the location (URLs or post IDs), and your contact details. We may ask you to verify your identity (for example with a government ID) to protect against false claims.

Our commitment: we act on complete reports as quickly as possible and within 48 hours, make reasonable efforts to identify and remove identical copies, and treat reports as confidential.

5. Child safety — zero tolerance

Reports involving minors are our highest priority. We remove such content, report it to the National Center for Missing & Exploited Children (NCMEC), cooperate with law enforcement, and preserve evidence as required by law. See our Anti-Trafficking & Anti-CSAM Statement.

6. How we handle reports

We review each report and decide, in a timely, diligent, objective, and non-arbitrary manner, whether the content or conduct breaches the law or our rules, and take appropriate action (which may include removal, restriction, suspension, termination, or reporting to authorities). Where required by law, we will acknowledge receipt, act within applicable timeframes, and provide the affected User with a statement of reasons and information about appealing.

7. Appeals

If you are affected by a decision (for example your content was removed or your Account was actioned), you may appeal under our Appeals Policy.

8. Good-faith reporting

You agree to use this Policy in good faith. Submitting reports that are wholly unjustified, abusive, or made in bad faith (including mass or automated false reports) is itself a breach of the Terms of Service and may result in suspension or termination.

9. Contact

complaints@para.co — for urgent child-safety concerns, mark the subject "URGENT — CHILD SAFETY."